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    • Della HomeCare
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  • Home
  • Della HomeCare
  • Della Construction
  • Contact Us
  • FAQ

Frequently Asked Questions

Please reach us at niko.dellapenna@dellaconstructionllc.com if you cannot find an answer to your question.

Della HomeCare is a residential home maintenance and repair membership designed to make homeownership easier. Members receive access to professional service support for common home repairs and maintenance, with membership benefits designed to reduce the stress and unexpected costs of maintaining a home.


Yes. Della HomeCare requires a minimum membership commitment of twelve (12) consecutive months. By enrolling, you agree to the applicable one-year membership term.


Depending on your membership level, Della HomeCare may provide access to services such as:

  • Plumbing
  • Electrical
  • HVAC/AC
  • Handyman services
  • Sprinkler services
  • General home maintenance
  • Other eligible residential repairs


Eligible labor is included with applicable Della HomeCare membership plans. Certain services, materials, specialty equipment, permits, or work outside the scope of your membership may result in additional charges.


Yes. A $19.99 dispatch fee per service visit may apply, depending on your membership plan and the type of service requested.
$150 for nonmembers 


Once you become a Della HomeCare member, you can request service when an eligible home repair or maintenance issue occurs. Della HomeCare coordinates the appropriate service professional and manages the service process based on your membership benefits.


You may submit a cancellation request at any time; however, cancellation does not necessarily terminate your financial obligation during the initial 12-month membership commitment. Membership payments are generally non-refundable, except where otherwise required by applicable law or expressly provided in your membership agreement.


Membership payments are non-refundable, except where otherwise required by applicable law or specifically stated in your membership agreement.


Certain services may be subject to eligibility requirements, waiting periods, pre-existing condition exclusions, or other limitations. Please review the terms of your specific membership plan before requesting service.


Emergency support may be available depending on your membership level. Availability, response times, and applicable charges may vary based on the service requested and circumstances.


Your membership primarily provides access to eligible services and labor benefits. Parts, materials, permits, specialty equipment, replacement components, and work outside your plan’s coverage may be billed separately.


Della HomeCare coordinates service through its designated service network and/or qualified service partners. Members should contact Della HomeCare before arranging outside work if they intend to use their membership benefits.


Memberships apply to the specific property registered at enrollment. Additional properties will require separate memberships.


Della HomeCare works with qualified service providers and licensed contractors where licensing is required for the work being performed. Specific licensing and insurance requirements may vary by trade and jurisdiction.


Members can request service through the Della HomeCare service process provided at enrollment. Once a request is received, Della HomeCare will determine the appropriate service provider and coordinate the next steps.


Absolutely, Della Construction works with many licensed trade partners to be able to handle any job thrown at us. Although we are a maintenance based construction company. We have a vast reach to qualified trade partners to accomplish anything job. 


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